Shift Supervisor

Maple Talent Group is hiring a Shift Supervisor to join our Quebec City team.

About Maple Talent Group

Maple Talent Group is a Canadian recruitment agency placing candidates at quick-service restaurant employers across eastern Quebec and beyond. Founded in 2005, the team works with employer clients of all sizes, from small independents to multi-site operators, to fill roles quickly with vetted candidates.

About the role

You'll run the floor during your shift: opening or closing the location, assigning stations, coaching team members in the moment, and stepping into the busiest role when the line grows. You'll handle customer escalations, count tills, manage breaks, receive deliveries, and make sure food safety and cleanliness standards hold up even during a rush. At handoff you'll brief the next supervisor on staffing, stock, and anything that needs follow-up.

What you'll bring

You bring a lead-by-example work ethic and the judgment to make quick calls without a manager in the building. You've worked in food service or retail long enough to know the rhythms of a shift, and teammates naturally look to you when things get hectic.

Maple Talent Group manages this search. After applying, expect a brief phone screen with one of our recruiters before an interview with the client. We protect your information and only share it once you have consented.